161 preserved pages from the original website

Experience a swift, fair, and stress-free resolution process with ProMediate’s expert mediation services, designed specifically for third-party and non-customer disputes involving Admiral/EUI. Admiral / EUI – Third Party Complaints (Non-Customers) Resolve Your Complaint Through…

28 May 2026

We act as ADR Provider for various businesses dealing with disputes with consumers about goods or services. Our latest ADR Biennial Report is published on 2/11/25 Biennial ADR Report 2025 (Schedule 5 and Schedule 6 Information) As part of our commitment to transparency and…

16 August 2018

The ADR Roadshow project part funded by the EU has now ended. To read our report about the project please click on the link: most up to date report= adr roadshow report 2 The roadshow was part funded by the EU ADR Roadshow The ADR Roadshow, which began in April 2020 involved a…

28 May 2020

Accredited Civil and Commercial Law Mediator Developed Emotional Intelligence Creative Problem Solver Coaching & Thought Partnership Understanding of Business and Legal Frameworks Empathy and Open Mindedness Adrian mediates in the following areas, among others: – Contracts –…

2 September 2017

Complaints about Auxillis Thank you for agreeing to consider resolving your complaint about Auxillis through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved in Court proceedings. Make a Complaint Please let…

8 September 2017

Respond To A Complaint Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can! ProMediate is certified by CTSI to provide mediation services for…

17 September 2015

Mediation Services for Consumer Disputes Certified by Chartered Trading Standards Institute A list of our ADR Officials can be found here: https://www.promediate.co.uk/click-2-resolve-mediation-services-for-consumer-disputes/find-a-mediator/ Consumers – Click 2 resolve your…

16 June 2015

Mediation services for Consumer Disputes Click2Resolve ProMediate mediation services for consumer disputes Thanks for agreeing to resolve your dispute through Alternative Dispute Resolution If you have paid for us to set up the process through our set up service we will now…

29 June 2015

All Businesses in UK must offer consumers an independent ADR provider since 1 October 2015 All British businesses must ensure that Alternative Dispute Resolution (“ADR”) is available for any contractual dispute between a consumer and a business. With ProMediate’s system you can…

25 November 2015

What Disputes Can ProMediate Deal with? Consumers with certain types of complaints about communication providers and Postal Operators can now mediate their dispute, providing that it falls within the categories of case we are permitted to deal with. Communications providers and…

10 November 2015

ProMediate Complaints Procedure We always strive for excellence in mediation but sometimes things can go wrong. Please address all complaints regarding mediation to enquiries@promediate.co.uk or write to ProMediate Brow Farm Top Road Frodsham WA6 6SP marked for the attention of…

25 June 2025

Complaints about Reevoo Reviews Independent Moderation Process We take customer service extremely seriously and if you have any questions or issues with our service please do not hesitate to contact us. Our complaints procedure is on our website and we encourage users to leave…

15 July 2018

The Complaints Process The Process varies according to the capacity in which you have instructed us: 1. Certified ADR Provider pursuant to the ADR Regulations ProMediate (UK) Limited has a proud of successfully resolving disputes between traders and consumers, for a low fee…

8 July 2015

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

8 July 2015

GUIDANCE FOR CONSUMERS Who are we and what do we do? ProMediate operates an independent alternative dispute resolution service, which is the trading name of Promediate (UK) Limited, which has been set up to resolve disputes between customers and businesses in the UK in…

29 June 2015

TERMS AND CONDITIONS – AGREEMENT TO MEDIATE The Parties: The parties to this agreement are (1) the business which provides goods and/or services which are subject to a complaint by (2) the consumer who has purchased the goods and/or services which are subject to a complaint…

29 June 2015

Make A Complaint Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can! ProMediate is certified by CTSI to provide mediation services for consumer/business…

8 September 2015

PROMEDIATE – ADR FOR LOW VALUE COMPLAINTS BROUGHT THROUGH THE ONLINE PLATFORM The EU Online Dispute Resolution Platform came into being on 15 February 2016. All businesses which trade online have to provide a link to the Platform from their websites. http://ec.europa.eu.odr…

17 January 2016

EU Platform – Decision Maker Introduction ProMediate is introducing a decision making ADR process, Decision Maker, for low value consumer complaints (£10,000) submitted through the EU online dispute resolution platform. The terms and conditions of the scheme are as follows: The…

17 January 2016

Submit a Click2Resolve case application form Please download and complete a Click2Resolve case application form Please email the completed form and any supporting documents or pictures to enquiries@promediate.co.uk Alternatively, please send your case application form to…

29 June 2015

Submit details of the complaint about a Platform Please download and complete a case application form Please email the completed form and any supporting documents or pictures to enquiries@promediate.co.uk If you have not yet downloaded a case application form then please fill in…

18 June 2020

Find a Mediator – Specialist Civil Mediation Council Registered Mediators for Your Dispute Here you will find a list of our full panel of experienced independent civil and commercial mediators, all registered with the Civil Mediation Council, insured and quality assured. We…

30 September 2019

Find A Mediator For Consumer and Gambling Disputes CONSUMER ADR OFFICIALS We now have 2 ADR Officials for general consumer ADR: Peter Causton who is a qualified CMC registered mediator. Alison Davies who is a qualified mediator and has a BSC in counselling. As the owner of a…

29 June 2015

THE COMPANIES ACT 1985 – 2006 COMPANY LIMITED BY GUARANTEE AND NOT HAVING A SHARE CAPITAL ARTICLES OF ASSOCIATION OF THE GENERAL OMBUDSMAN LIMITED (As adopted by special resolution dated ( ) DEFINITIONS 1 In these Articles, unless the subject matter or context otherwise…

17 January 2016

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can! ProMediate is certified by CTSI to provide mediation…

17 January 2016

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can! ProMediate is certified by CTSI to provide mediation…

17 January 2016

INDEPENDENT STANDARDS BOARD The Independent Standards Board plays a vitally important role in ensuring that The Retail Ombudsman remains independent, impartial and fair. Its mandate is therefore to: Make sure The Retail Ombudsman observes the criteria for ombudsman schemes at…

17 January 2016

GUIDANCE FOR BUSINESSES We are certified by OfCom as an ADR Provider to deal with disputes between communications providers and postal operators falling outside OfCom’s compulsory scheme. Details of the types of dispute that we deal with are set out on our main page…

11 November 2015

GUIDANCE FOR CONSUMERS – OfCom Cases We are certified by OfCom to deal with complaints about certain categories of complaint about communications providers and postal operators, set out on the main page…

11 November 2015

Complaints about HETAS – Resolve Thank you for agreeing to consider resolving your complaint about HETAS Members through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved in Court proceedings. Make a Complaint…

15 July 2018

PROMEDIATE CHARGES FOR CONSUMER DISPUTES Discounted Mediation Rates for Consumer Disputes ProMediate offers a discounted rate for Consumer disputes under the ADR Regulations. We charge a nominal fee or no fee for consumers and a discounted rate for businesses for small claims up…

19 July 2015

Mediator Training Course We have a complaints and Appeals Process as follows: Complaints and Appeals about Mediator Training Course We take complaints seriously and have a full appeals system PM welcomes feedback and we take this both formally and informally, as well as having…

3 July 2018

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can! ProMediate is certified by CTSI to provide mediation…

17 January 2016

Details of our charges are below: Specific Industry Complaints – Free to Consumers Complaints about Professionals including lawyers and Ofcom and Gambling Commission complaints are free to consumers. Businesses pay for the mediation in these cases. General Complaints – Nominal…

20 November 2019

Peter Causton – Professional Indemnity Specialist Mediator Click2Mediate Claims Against Lawyers and Professionals – ProMediate Certified ADR scheme – Legal Complaints Service GUIDANCE What is Click2Mediate? Click2Mediate is an independent alternative dispute resolution service…

29 June 2015

Peter Causton – Professional Indemnity Specialist Mediator ProMediate has been certified by CTSI to deal with disputes between clients and their lawyers, as an alternative option prior to going to the Legal Ombudsman. Sometimes, unfortunately, when you instruct a lawyer, things…

29 June 2015

Peter Causton – Professional Indemnity Specialist Mediator Who are we? ProMediate has been certified by CTSI to provide ADR for disputes between clients and solicitors and other legal professionals. We also deal with complaints against other types of professional such as…

29 June 2015

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can! ProMediate is certified by CTSI to provide mediation…

14 September 2015

ProMediate is applying to join the Ombudsman Association. Until approval of membership is granted, ProMediate is not trading as the General Ombudsman. ProMediate has set up a General Dispute Resolution service to cater for businesses and customers who want a decision making…

25 August 2015

Complaints about Whirlpool – Resolve We are Whirlpool UK Ltd’s ADR Provider Thank you for agreeing to consider resolving your complaint about Whirlpool through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved…

16 August 2018

Youstice ProMediate acts as an impartial neutral for Youstice dealing with general shopping complaints. From October 2015 all businesses must offer a form of independent alternative dispute resolution to resolve complaints (according to an EU directive which is being implemented…

29 June 2015

Annual and Biannual Report October 2015 – October 2017 Schedules 5 and 6 of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations. NB We did not carry out any ADR procedures under our Gambling Commission or OfCom…

17 October 2017

CTSI ADR Reports 2021-2023 Our latest ADR Reports are as follows: 1-11-23-ADR report biennial 2021-3 annual adr report gambling biennial report 2022-3 gambling …our past reports appear below CTSI CONSUMER REPORTS AND GAMBLING COMMISSION REPORTS 2017-2020 Annual Reports 2021 adr…

18 December 2018

Annual Report – Schedule 5 of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations This was the first year of operation and our operations were hampered by the almost total lack of publicity given to the Directive or ODR…

31 July 2016

Our 2025 report can be found here: Annual ADR Gambling 2025 annual Quarterly-Annual report template v1.2 copy copy copy DETAILS OF ADR PROCESS We have been approved to provide ADR to Gambling Commission operators bound by the Licence Conditions of Practice (LCCP) Social…

11 November 2015

GUIDANCE for GAMBLING OPERATORS We have been approved to provide ADR in the field of gambling for the following sectors: Adult Gaming Centre, Betting, Bingo, Casino, Family Entertainment Centres, Lotteries and Remote (All Sectors). We are: an independent alternative dispute…

11 November 2015

DETAILS OF ADR PROCESS What Gambling complaints can be taken to ADR? The ADR Regulations require only certain types of complaints to be taken to ADR. The Gambling Commission call these ‘disputes’. The European ADR Directive states that it applies to “disputes between consumers…

10 November 2015

Complaints about Gambling Operators Alternative Dispute Resolution Thank you for agreeing to consider resolving your complaint through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved in Court proceedings…

16 August 2018

Any questions? FREQUENTLY ASKED QUESTIONS What Gambling Operators do you deal with? We do not deal with all Gambling operators. We only deal with those who decide to use us as their ADR provider. If in doubt as to which provider the Operator uses, eg Ladbrokes, Bet365 and…

22 January 2023

All the mediators on the Promediate panel are passionate about helping people resolve their disputes. Unfortunately this cannot always be the case and not all disputes can be resolved without Court action. That is where our “find a lawyer” service can help. We are partners with…

1 September 2015

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

27 January 2019

Andreas has a retail background. Download his cv here: AndreasKokkinos CV618 copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to…

27 January 2019

Accredited Civil and Commercial Law Mediator I was instrumental in setting up North Staffordshire Landlords’ Association (NSLA) and was Secretary and then Board member for around 6 years. I have been a private landlord for over 30 years. I have the contract for the provision of…

12 July 2018

Avi’s cv can be downloaded here: Avi Mediation CV copy copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

9 November 2017

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

27 January 2019

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

27 January 2019

Boris’ cv can be downloaded here: boris cv Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

4 September 2017

Business Membership All businesses which offer goods or services have to provide details of ADR providers to consumers. We do not propose a solution but any mediation will take into account consumer law to ensure neither party is deprived of the protections those laws allow. The…

29 June 2015

Click here to download Caroline’s cv Caroline Lowe CV M Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

27 January 2019

Complaints about Carpetright We are Carpetright’s Independent ADR Provider. Thank you for agreeing to consider resolving your complaint about Carpetright through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time…

8 September 2017

Chris’ cv can be downloaded here: Chris Barber – CV copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

27 January 2019

Find a Mediator – Chris Martin Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

7 January 2019

Christopher Wiggin – Mediator EXPERTISE Breach of Contract Building Disputes Commercial Contracts Construction and Property Corporate Recovery Engineering Financial Services Insurance Landlord and Tenant Manufacturing Mortgage Lending Partnership Disputes Personal Injury…

12 May 2016

I am dispute resolution specialist I have extensive experience in different sectors including the not for profit, central government, and private sector. My qualifications in law, finance and business have given me the ability to lead and develop complex contracts. I have…

30 July 2016

Complaints about Clarks Thank you for agreeing to consider resolving your complaint about Clarks through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved in Court proceedings. Make a Complaint Please let us…

9 September 2017

If you are looking for a mediator or Counsel to attend a hearing ProMediate has a panel of expert independent mediators and we are affiliated with Whitestone Chambers. Clerksroom has some excellent mediators and resources available on its website including a mediation guide and…

5 October 2019

Clifford has 40 years experience in International and UK Taxation, in addition to Arbitration including Contract Disputes and Investments Issues. He has worked in the USA and Europe building a wide connection of associates in the field of International Taxation. Professional…

10 July 2015

All the mediators on the Promediate panel are passionate about helping people resolve their disputes and move on with their lives. This is appropriate in clinical negligence and personal injury claims, where by definition claims are personal to claimants who have to live with…

2 August 2016

Get in touch with us by completing the form below Please use this form to provide details of a mediation you wish to arrange and email to enquiries@promediate.co.uk referral to mediation form copy Contact Us. By Phone: 0203 621 3908 By Email: enquiries@promediate.co.uk Or…

13 May 2015

Impact of Coronavirus – Business Disputes It is predicted that there is likely to be a “tsunami” of disputes arising out of the coronavirus pandemic. The government is recommending mediation as a way of dealing with these. Has your business been affected? Very few businesses…

18 June 2020

Jon-Paul is a costs lawyer Peter is a deputy District Judge James is a barrister and costs lawyer We offer mediation services to lawyers to resolve disputes about legal costs to avoid assessment proceedings. Our mediators have also delivered seminars and training. We abide by…

3 February 2019

All the mediators on the Promediate panel are passionate about helping people resolve their disputes and move on with their lives. Did you know that the settlement rate of cases in the High Court Chancery Division ranges between 92.3% – 94.4%? Typically, the majority of cases…

26 February 2020

David’s cv can be downloaded here: david harris cv David success rate for settling disputes at mediation is an impressive 86%! As well as being a trained mediator David is a commercial litigation Solicitor with 30 years experience and one of the two founding partners in niche…

10 July 2015

Dawn’s cv can be downloaded here: Dawn Stainer CV Mediation Jan 2019 copy copy copy copy copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will…

3 February 2019

As well as an accredited mediator Dianne is a Senior HR Consultant with experience working with SME and large organisations. Dianne has public and private sector experience coupled with a background working within the online/IT arena. Dianne has an enthusiastic and balanced…

10 July 2015

Introducing ProMediate’s new Dispute Solution service. Our experience in the dispute resolution world tells us that most clients want solutions not to be locked into interminable legal proceedings. The government/Ministry of Justice is considering making mediation a compulsory…

8 August 2021

Find a Mediator – Ed Johnson mediation curriculum vitae ehj CV August 18 promediate Ed is a highly experienced lawyer, business owner and mediator with a background of 20 years in civil litigation. Specialising in all aspects of civil disputes, particularly large commercial…

2 September 2017

Find a Mediator – Eve Negolin Eve is training as a barrister and has completed her mediation training. Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and…

30 September 2019

At ProMediate we understand how difficult it can be to agree financial, property and childcare arrangements following a family relationship breakdown and/or divorce. ProMediate has mediators on its panel who are experts in dealing with financial relief. Following a relationship…

19 July 2015

Specialist Mediators for Your Family Dispute Relationship breakdown is frequently a stressful experience, made doubly so by financial uncertainties and arguments about property ownership. At least in future, it is anticipated that the law will be changed to take the “fault” out…

8 February 2019

We take our customer service standards very seriously and always strive to improve what we do. Please complete our customer service questionnaire by clicking logo below and/or please leave a review on Google…

9 September 2015

Submit a Click2Resolve case response form Please download and complete a Click2Resolve case response form. Please email the completed form and any supporting documents or pictures to enquiries@promediate.co.uk Alternatively, please send your case application form to ProMediate…

29 June 2015

Gemma Bourke – Find a Mediator Gemma Bourke is an experienced litigation advocate within all areas of civil practice having attended over 1200 hearings within the County Court and High Court. This means that she has a real insight into the litigation process and how disputes can…

17 May 2017

Harriet Lipkin – Find a Mediator As a panel member at Promediate and in my personal capacity I have mediated in a variety of commercial and consumer disputes. As a mediator with Bolton at Home’s Resolve Service, I also help to resolve conflicts between neighbours and build…

30 June 2018

Peter is a Senior Law Lecturer and Solicitor peter CV copy copy copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as…

11 May 2019

Howard is a solicitor with over 40 years’ experience in the legal profession. In the early 1980’s he was one of the founding partners of Colman Coyle Solicitors based in central London. That firm has grown over the years to become a highly regarded multi-disciplinary practice…

4 July 2017

Areas of specific experience Contract Law PI Clinical Negligence Rollout of IT Systems Logistics Industry Green Energy Generation Risk Management/Compliance Partnerships incl. Practice Management Boardroom Small business, esp. with an ethnic background Manufacturing Charitable…

17 March 2018

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

30 May 2020

Dr Jackie Kenny became a mediator following a career in the NHS spanning 40 years. Managing a service in a high pressured, stressful environment required strong leadership skills including the soft skills which are essential to mediation. Jackie also has a great deal of…

30 May 2020

Recent Dispute Resolution 2/8/2017 Litigation dispute settled for £46,000.00 Litigation dispute settled for £147,000.00 Litigation dispute settled for £155,250.00 Litigation dispute settled for £170,000.00 Litigation dispute settled for £194,300.00 Types of Mediation 1) Civil…

2 September 2017

Peter is a Senior Law Lecturer and Solicitor peter CV copy copy copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as…

11 May 2019

Janeen Achtar A highly motivated mediator with over 15 years of experience of teaching law with the last 5 years teaching Commercial Mediation. Janeen’s approach to mediation is mainly facilitative. Janeen encourages the parties to explore their interests and not become…

30 July 2018

Jennifer Devans-Tamakloe Jennifer is very familiar with the litigation process and its lengthy and potentially costly disadvantages, which is why Jennifer is driven to assisting parties in coming to afavourable and fair settlement. Jennifer believes that mediation is the only…

30 July 2018

Download Jeremy’s cv here: Jeremy Mediator Profile Property copy Jeremy is an established Mediator with a relaxed and easy style. Disputes commonly generate tension, mistrust and a host of other obstacles. Jeremy helps participants overcome any nervousness, embark upon the…

16 July 2015

Jon-Paul’s cv can be downloaded here: CV for mediation JON-PAUL BURNETT copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as…

27 January 2019

Mediator profile (Promediate) Jonathan is a highly experienced professional indemnity solicitor and mediator. His cv can be downloaded here: Mediator profile (Promediate) He has participated in over 50 mediations, sometimes as legal adviser and sometimes as client. As such, he…

12 July 2017

An experienced commercial litigation solicitor with expertise in professional negligence claims. Articulate, charming and focused. Has an instinctive understanding of client needs and is solution oriented. Karishma has a considerate and understanding approach, which instils…

16 August 2016

Kormornick cv copy copy Lawrence’s cv can be downloaded here: Lawrence Kormornick: Adjectives and descriptors used to describe Lawrence’s approach: “helpful”, “approachable”, “good listener”, “creative”,”positive”, “energetic”, “determined”, “Persuasive”, “effective…

14 October 2015

If you are thinking of training as a mediator, sign up with the Manchester Mediation College run by ProMediate. With 5 day mediator training courses in October, March and June, you can sign up following the link below: www.promediate.co.uk/mediator-training/

1 June 2019

Mark heads up the litigation firm, Manleys and is a deputy district judge. He is recognised in the directories as one of the leading UK lawyers in the fields of defamation, media and sport and has a reputation for dealing with Intellectual Property Disputes, including passing…

30 July 2018

https://mol.im/a/8466795 It is still possible to mediate and resolve disputes during the coronavirus pandemic How does online mediation work? All of our mediators are able to mediate online using Zoom/Microsoft Teams. Online mediations are easy to arrange and attend while…

23 March 2020

Mediation Case Studies From the Mediator’s Mouth The following cases were matters in which the mediators had first hand involvement but the details have been altered to anonymize the parties involved. The cases show the comparative benefits of choosing mediation as against…

8 September 2017

Why is it a good idea to include an ADR clause in your commercial contract? It is now standard practice to insert an ADR Clause into any commercial contract. At its simplest, an ADR clause allows the contracting parties to agree that if a dispute arises, they will use an…

25 July 2018

ProMediate supports efforts to increase diversity in the mediation profession. We believe that for too long the main cadre of mediators appointed to mediate disputes has been lacking in diversity and is out of step with the rest of society. We have always had a commitment to…

11 July 2020

All the mediators on the Promediate panel are passionate about helping people resolve their disputes and move on with their lives. Did you know that the settlement rate of cases in the High Court Chancery Division ranges between 92.3% – 94.4%? Typically, the majority of cases…

5 March 2020

Greater Manchester Chamber of Commerce and Federation of Small Businesses Members’ Discounted Mediation/Dispute Resolution Is your business a member of the FSB or GMCC? We are, and we understand the pressures facing businesses. For this reason we offer a discount on our normal…

14 February 2016

Platinum members of Click2Resolve have access to a dedicated 24 hour ADR and mediation helpline to assist them with dealing with any complaints that arise. The helpline number is provided to Platinum members upon them joining. MEMBERSHIP PACKAGES Contact us by completing the…

27 August 2015

Manchester Mediation Pilot Mediation is recommended as a means of resolving disputes, quickly, cost effectively and confidentially. To help those involved in litigation to try to settle their differences without the need to go to court, the Manchester Law Society, local…

10 August 2017

Mediation Set up Service – Certificate of ADR Compliance Please note that this service is not part of the approved ADR Process under the Alternative Dispute Resolution (Competent Authorities and Information) Regulations 2015. If: you are having problems communicating with the…

21 August 2015

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

27 January 2019

Disclaimer: The information and any commentary on the law contained in this blog is for information purposes only. No responsibility for the accuracy and correctness of the information and commentary or for any consequences of relying on it, is assumed by the author. The…

9 July 2015

Nichola has over 25 years’ experience of dealing with commercial litigation matters. She has litigated matters both in the domestic courts (including the specialist divisions of the High Court plus appeal courts) and arbitration (domestic and international). Nichola specialises…

30 May 2020

There are enormous benefits to mediating on-line, such as: Save Time travelling Save the cost of venue hire Mediate from your desk At a time to suit you User friendly software. ProMediate can arrange international online mediations which are ideal when parties are based in…

29 June 2015

It is still possible to mediate and resolve disputes during the coronavirus pandemic How does online mediation work? All of our mediators are able to mediate online using Zoom/Microsoft Teams. Online mediations are easy to arrange and attend while working from home without the…

27 March 2020

Mediation in Other Areas Other Mediation Services Find a Mediator to resolve your dispute and save legal costs https://www.promediate.co.uk/who-we-are/find-a-mediator/ We can mediate in relation to other issues: professional complaints clinical negligence claims legal costs…

8 July 2015

ProMediate Mediation Services Accredited Mediation Provider and Registered Civil Mediation Council Mediation Training Provider Introducing ProMediate – The Mediation Experts Professional Mediation Services – By CMC Accredited Professional Mediators Mediation services for…

6 February 2020

As the longstanding head of litigation at a large top 100 law firm, Paul Lunt is a nationally renowned commercial litigation solicitor. For more than 10 years, the principal legal directories have repeatedly ranked Paul as a leading individual across a number of different…

26 July 2020

Details of our charges are below: Specific Industry Complaints – Free to Consumers Complaints about Professionals including lawyers and Ofcom and Gambling Commission complaints are free to consumers. Businesses pay for the mediation in these cases. General Complaints – Nominal…

27 August 2015

Payment for mediation services can be made here: Contact us by completing the form below If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

30 August 2017

Peter is an experienced independent commercial and civil mediator, and workplace mediator registered with the Civil Mediation Council. He is an excellent communicator and negotiator and since qualification has mediated over 100 commercial and civil litigation disputes and…

10 July 2015

Peter is a Senior Law Lecturer and Solicitor peter CV copy copy copy Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as…

6 March 2019

The Platform to Business Regulations have now gone live (12 July 2020). Online Platforms must put forward two mediators in their terms and conditions. We can help with this as we have a panel of independent mediators and are an ADR Provider for consumer/trader disputes already…

13 February 2020

Do you want to avoid going to Court to resolve your family financial dispute? Do you want a quick and confidential solution? Do you want an expert to help rather than a random judge? We can help Resolving Family Disputes Since 2010 Mediation Private Financial Dispute Resolution…

2 December 2019

Mediation by Professionals for Professionals – Discount for members of the PNLA We have a separate website devoted to Professional Negligence Mediation. We are members of the Professional Negligence Lawyers’ Association and offer discounted rates to fellow members…

12 July 2017

Professional Negligence Update – Leasehold homes problems Leasehold – professional risk An area that is an increasingly rich seam for professional negligence claims is that of leasehold property claims. Millions of homebuyers are held hostage to enormous bills, according to a…

12 July 2017

Professional Mediation Services – By CMC Accredited Professional Mediators ProMediate provides mediation services to solicitors, businesses and individuals Whatever your dispute – whether it be multi-track litigation, pre-litigation or already progressing through the Courts, a…

9 June 2018

ProMediate Property Mediation Services Mediation for Property Disputes – Disrepair and Cavity walls ProMediate has a specialist panel of mediators specialising in property disrepair and cavity wall insulation installation cases. The objective is to assist the parties to resolve…

3 April 2017

Rajinder is a practising solicitor, having been qualified for over 23 years, and is also an accredited Civil and Commercial Mediator. Over that period, she has acted for clients in relation to a mixture of civil and commercial disputes, including contract/construction disputes…

30 May 2020

High speed broadband – a new right likely to bring new claims? Under the Queen’s Speech families will get the right to automatic compensation if their broadband fails. Ofcom, the industry regulator, will also get an automatic right to force broadband providers to release speed…

18 May 2016

Mediation Guide mediation guide copy What is mediation for commercial disputes? Mediation is now a well-established method of settling commercial disputes, not just in England and Wales but also across the globe. The overriding objective of the courts here is to deal with…

6 February 2020

All the mediators on the Promediate panel are passionate about helping people resolve their disputes and move on with their lives. Did you know that the settlement rate of cases in the High Court Chancery Division ranges between 92.3% – 94.4%? Typically, the majority of cases…

21 August 2015

Brexit has really gone beyond a joke. The grass is definitely NOT GREENER! Theresa May has utterly failed. We were all conned by the Leave Campaign Theresa May then chose to negotiate on a “no deal is better than a bad deal” basis. She lost the general election and stumbled on…

3 February 2019

Complaints about SunMaster/Global Travel Thank you for agreeing to consider resolving your complaint about Sunmaster through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved in Court proceedings. Make a…

9 September 2017

Avoid Court Delays and Cost – Mediate instead! ProMediate is happy to deal with business to business disputes and to follow the same procedures as the consumer mediation scheme for low value claims of up to £10,000. Mediation can save the cost and delay of proceeding to Court in…

26 August 2015

Guide to Mediation Please find here our guide to mediation and what it entails: mediation guide We also have a guide explaining what to expect before and during a mediation: mediation what to expect Assisted Negotiation Process Confidential – Cannot be referred to outside the…

10 June 2015

Full Service Mediation Provider – Civil and Commercial Litigation – Fast Track and Multi Track cases ProMediate aims to deal with the whole range of disputes, through its highly trained, knowledgeable and experienced expert mediators and ADR Officials. Mediation Sectors – Civil…

13 May 2015

Complaints about Whirlpool – Resolve Thank you for agreeing to consider resolving your complaint about Whirlpool through mediation. It is hoped that we can resolve your complaint and the issues between you without the cost and time involved in Court proceedings. Make a Complaint…

30 September 2017

ProMediate Mediation Services No Arrangement Fees and Proportionate Costs Time limited, on-line or telephone mediations available. Our mediators all have many years experience as litigators in Chambers or law firms, solicitors, barristers, working for insurers or as judges…

13 May 2015

We offer mediation services to individuals and administrators or personal representatives of estates. Losing a relative is always incredibly upsetting and the grief can be hard to deal with. The last thing that anyone wants is to get involved in a dispute about a loved one’s…

29 October 2020

We can mediate online or in person. Our fixed fee includes preparation and mediation time on the day itself up to a maximum of 7.5 hours. Fixed Price Workplace Mediation Service – What does it offer? Fixed price mediation provides the services of a ProMediate Panel Mediator for…

24 February 2020

We offer mediation services to companies and employers to resolve disputes in the workplace before they get out of hand. Our creative employment dispute resolution service is called Credo. Our mediators have also delivered seminars and training. We abide by the European Code of…

15 September 2018

Find a Mediator For Your Dispute Specialist Civil Mediation Council Registered Mediators for Your Dispute Coronavirus Notice: We can mediate your dispute online or by telephone during the pandemic. Find a mediator for your dispute. Here you will find a list of our full panel of…

28 May 2020

Mediation Careers – Joining ProMediate Are you interested in joining a forward looking mediation panel with minimal/zero membership fees? Do you need a mediation shadowing to complete your training? If so, please get in touch – enquiries@promediate.co.uk ProMediate is an…

16 September 2017

Find a Mediator For Your Dispute Specialist Mediators for Your Dispute Coronavirus Notice: We can mediate your dispute online or by telephone during the pandemic. Why Use ProMediate? Here you will find a list of our full panel of experienced independent civil and commercial…

13 May 2015

Contact us by completing the form below Recent Blog Posts Learn from the top thought leaders in the industry. If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

1 December 2021

Mediation Observations with ProMediate Observations Why would you want to observe a mediation? After completing your mediator training you need to undertake observations. If you are considering training as a mediator you may also wish to observe a mediation before proceeding…

27 September 2019

Train as a Civil and Commercial Mediator Online We are now offering remote training as a mediator (subject to a one day face to face assessment) Please note that as per CMC requirements this involves at least one day in person training. Also we provide the workplace conversion…

10 June 2015

https://uk.jooble.org/jobs-cultural-mediator https://writemyessay4me.org/ Text > Our company takes pride in providing the highest level of services to the students worldwide. That’s why we hire only proficient ENL experts with degrees and extensive expertise in academic writing…

3 November 2020

Train as a mediator. Contact us to obtain details of our next courses or observations download our training brochure 2 Train as a Civil And Commercial Mediator with ProMediate We offer online and in person training plus observations Upcoming course dates: September 14-18 (3 days…

26 May 2018

Train as a Civil And Commercial Mediator with ProMediate Civil Mediation Council approved Mediation Training Course Accredited Mediation Training – Become a CMC Registered Mediator This accredited training will be of particular interest to businesses, litigation lawyers and HR…

1 July 2018

http://www.whitestonechambers.com Specialist Mediators for Your Clinical Negligence and Personal Injury Dispute Here you will find a list of our panel of mediators for clinical negligence and personal injury disputes. We appreciate that at present, clinical negligence defence…

2 August 2016

Specialist Mediators for Your Professional Negligence/Coverage Dispute Here you will find a list of our panel of mediators for professional negligence disputes. www.promediatechambers.com Peter Causton Peter is a solicitor who has worked in Defendant insurance firms and as a…

12 July 2017

Specialist Mediators for Your Workplace Dispute Here you will find a list of our full panel of mediators for workplace disputes. We always allocate a mediator to a case with experience, knowledge and expertise in the particular area. Mediation for employers and employees –…

13 September 2016

Important Notice Welcome to ProMediate This website is no longer being updated and is retained temporarily whilst we complete the transition to our new websites. For Commercial Mediation (including commercial, workplace, property, probate and civil disputes), please visit…

13 May 2015

Stewart McCulloch is a solicitor who spent 25 years as a partner in a large North West of England law firm dealing with claims work – mainly in the field of personal injury. During that period, he assisted insurers and claimant organisations in setting upsettlement protocols…

1 December 2021

ProMediate (UK) Limited is: A panel of expert mediators Registered with the Civil Mediation Council A CMC Mediation Training Provider, training mediators An ADR body certified by Chartered Trading Standards Institute to deal with consumer complaints about goods and services A…

13 May 2015

All of ProMediate’s panel of Mediators comply with ProMediate’s code of conduct for Third Party Neutrals and the European Code of Conduct for Mediators. Conflicts of Interest For ADR cases involving consumers we always check the identity of the parties and check whether the…

25 July 2018

ProMediate is a proud sponsor of Melanoma UK, Mesothelioma UK and the Christie Hospital. We took part in the Great North Run and Hell up North. To sponsor us please click on the photo below………

11 August 2015

We are offering Online Mediation for all cases which would ordinarily proceed with a meeting, during the current crisis. Details of our online offering are set out at www.promediate.co.uk/mediate-online . Our fixed fee charges for Civil and Commercial cases are as follows: Value…

19 July 2015

ProMediate Mediation Procedure 1. What is mediation? Mediation is a flexible process conducted confidentially in which a neutral person actively assists the parties in working towards a negotiated agreement of a dispute or difference, with the parties in ultimate control of the…

25 July 2018

ProMediate terms of use These website Terms of Use (together with the documents referred to in them) (together with “terms of use”) contain the terms upon which you may use our website www.promediate.co.uk and any related systems or networks (our/the “site”). By using our site…

17 September 2015