Regulatory reports
CTSI accreditation, Gambling Commission material and consultation responses
28 regulatory documents are preserved here, alongside 115 documents in total across the archive. Files are served from this archive wherever the original was recoverable; otherwise the original link is retained.
CTSI
Annual and biennial reports and accreditation material published in ProMediate's capacity as a CTSI-approved ADR body under the Alternative Dispute Resolution for Consumer Disputes Regulations 2015.
- PDF1 November 2025
ADR Report 2025 Biennial Schedule 5 And Schedule 6 Reporting Template
adr-report-2025-biennial-Schedule-5-and-Schedule-6-Reporting-Template-V2-copy.pdf
Download - PDF1 November 2025External source
Biennial Report 2023 To 2025
Biennial-report-2023-to-2025.pdf
Open original - PDF1 November 2024
ADR Report CTSI 24 3
adr-report-ctsi-24-3.pdf
Download - PDF1 November 2023
1 11 23 ADR Report Biennial 2021 3
1-11-23-ADR-report-biennial-2021-3.pdf
Download - PDF1 November 2021
Biennial GC Report 2021
biennial-gc-report-2021-copy.pdf
Download - PDF1 November 2021
CTSI 2021 Biennial Report
ctsi-2021-biennial-report.pdf
Download - PDF1 September 2020
Annual Report CTSI 2019 2020
annual-report-CTSI-2019-2020-copy.pdf
Download - DOCX1 November 2019
Biannual Report 2017 19
biannual-report-2017-19.docx
Download - PDF1 October 2019
Bi Annual CTSI Report 2018 19
bi-annual-ctsi-report-2018-19-final.pdf
Download - DOCX1 October 2019
CTSI Report 2018 19
ctsi-report-2018-19.docx
Download - DOCX1 August 2019
Annual And Biannual CTSI Report
annual-and-biannual-ctsi-report-copy.docx
Download - DOCX1 August 2019
CTSI Report Relaunched
ctsi-report-relaunched-copy.docx
Download - PDFUndatedExternal source
ADR Business Guidance Inc ODR Jan 2016
adr-business-guidance-inc-odr-jan-2016.pdf
Open original
Gambling Commission
Material published in connection with ProMediate's approval as an ADR provider for gambling disputes, including guidance for consumers and for licensed gambling businesses.
- PDF1 November 2025External source
Annual ADR Gambling 2025 Annual Quarterly Annual Report Template
Annual-ADR-Gambling-2025-annual-Quarterly-Annual-report-template-v1.2-copy-copy-copy.pdf
Open original - PDF1 November 2025
Annual ADR Gambling 2025 Annual Quarterly Annual Report Template 1
Annual-ADR-Gambling-2025-annual-Quarterly-Annual-report-template-v1.2-copy-copy-copy-1.pdf
Download - PDF1 November 2024
Annual ADR Report Gambling 2024 2
annual-adr-report-gambling-2024-2.pdf
Download - DOCX1 October 2023
Annual ADR Report Gambling
annual-adr-report-gambling.docx
Download - DOCX1 October 2023
Biennial Report 2022 3 Gambling
Biennial-report-2022-3-gambling.docx
Download - PDF1 January 2023
2021 2022 Gambling Commission Annual Report
2021-2022-gambling-commission-annual-report.pdf
Download - DOCX1 November 2020
2020 Annual Report Gambling Commission
2020-annual-report-gambling-commission.docx
Download - DOCX1 January 2020
2019 Annual Report Gambling Commission
2019-annual-report-gambling-commission.docx
Download - DOCX1 November 2019
2019 Annual Report Gambling Commission
2019-annual-report-gambling-commission.docx
Download - PDFUndatedExternal source
2018 09 27 ADR Framework
2018-09-27-ADR-framework.pdf
Open original - PDFUndatedExternal source
ADR In The Gambling Industry Guidance
ADR-in-the-gambling-industry-guidance.pdf
Open original - PDFUndatedExternal source
ADR In The Gambling Industry Guidance
ADR-in-the-gambling-industry-guidance.pdf
Open original - PDFUndatedExternal source
Fair And Open Consultation Response August 2018
Fair-and-open-consultation-response-August-2018.pdf
Open original
Consultation
Historic responses submitted by ProMediate to government, regulator and stakeholder consultations on mediation, ADR and consumer redress.
- DOCX1 November 2017External source
Consultation Response
consultation-response.docx
Open original - PDF1 September 2014External source
Consultation ADR Scheme Rules
Consultation-ADR-Scheme-Rules.pdf
Open original